Strada Education Foundation Director of Internal Communication, Full-time Hybrid Position

Website Strada Education Foundation

Strada Education Foundation, a dynamic organization dedicated to strengthening the connections between education and employment, is seeking a talented and experienced professional to join our team as the Director of Internal Communications. This leadership role will play a pivotal part in shaping and executing internal communication strategies, working closely with President and CEO Stephen Moret, as well as Aristide Collins, Jr., Chief Administrative Officer (CAO)/Chief of Staff (COS) whom the role will report to.

Key Responsibilities: The Director of Internal Communications has three core responsibility areas, listed below with approximate time required.

    • Area 1: Develop, prioritize, and execute internal employee content for distribution to staff by the President and CEO or the CAO/COS (50%)
    • Research, prepare and draft monthly staff communications for the President and CEO.
    • Write talking points for the President and CEO and CAO/COS for internal purposes, and high-level meetings (including All-Staff meetings). Prepare and coordinate briefing materials as necessary.
    • Provide writing and editing support to the CAO/COS.
    • Maintain a high level of accuracy and ensure all facts and details are correct.
    • Collaborate proactively and effectively with teams across the organization to translate internal messaging into compelling content for various platforms.
    • Partner with Human Resources and other areas across the organization on internal leadership announcements.
    • Coordinate with the Chief Communications Officer (CCO)/Strategic Communications regarding foundation messaging, internally amplifying external content about Strada, etc.
    • Area 2: Manage content of Strada’s internal communications website: the Hub (30%)
    • Research, prepare and manage content on the organization’s intranet site (the Hub) including collaborating with offices on content and major updates.
    • Manage list of department connections who are responsible for the content of their respective groups.
    • Take ownership of the proper ‘look and feel’ of the Hub ensuring proper corporate guidelines for the best readability and connection to content.
    • Work closely with IT to ensure the technical capabilities can match the communications strategy.
    • Area 3: Support the Office of the CEO regarding strategic communications (20%)
    • Advise on strategic opportunities for the President and CEO to communicate key messages or priorities to internal audiences.
    • Work closely with the CAO/COS to advise and develop long range strategies for Strada internal communications to capture the voice of the CEO and the messaging of the most critical details.
    • Work with human resources to understand the employee engagement areas to communicate plans for improvement.

The Person: Qualifications, Skills and Experience

    • 7-10+ years of demonstrated writing or research skills, preferably in a senior communications role.
    • Undergraduate degree in communications, business, public policy, or another relevant field is required.
    • Proven experience in developing and executing internal communication strategies, including content creation for senior leadership.
    • Previous experience in higher education, workforce development, or large nonprofits a plus.
    • Track record of successful collaboration with cross-functional teams and executives.
    • Familiarity with the intricacies of internal communications within complex organizations.
    • Exceptional writing skills with the ability to adapt style for different audiences and channels.
    • Aptitude for understanding complex issues and translating them into clear and concise messaging.
    • Strong organizational skills, with the ability to manage multiple priorities and deadlines effectively.
    • Flexibility and adaptability in approach, with a willingness to take on diverse tasks with enthusiasm.
    • Strong quantitative and qualitative reasoning skills for effective decision-making.
    • High level of discretion and ability to handle sensitive or delicate assignments with sound editorial judgment.
    • Proven ability to work independently and take initiative in a fast-paced environment.
    • Emotional intelligence and strong judgment to navigate challenges and conflicts.
    • Adaptability to change and tolerance for ambiguity, coupled with excellent problem-solving abilities.
    • Commitment to and professional experience in advancing diversity, equity, and inclusion within an organization.
    • In-depth understanding of internal communication best practices, trends, and emerging technologies.
    • Familiarity with corporate communication guidelines and the ability to ensure consistent adherence.
    • Understanding of communications technology and its role in enhancing internal communication strategies.

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